I think if the company themselves put out a character’s story, then it may as well be canonical. You can choose to ignore it, BUT, its still there. I know I’m not the first person to say it, but this really WILL be the voicebank to make even more of a divide between the west and east sides of the fandom
even going by their logic "These are simply products being sold at market."...well that doesn't make it any better considering WHO she's being sold to