I think the worst customers I have are government workers.
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“Do you have a Rewards account or a Store Purchasing Card with us?”
“I’m with the city.” Great, I’m happy for you! So do you have either of those cards or are we gonna run this as a normal transaction?
~~~
“Due to the way your government card works, I can’t use this gift card with this transaction. You’re free to use it for personal transactions however!”
“Can you not just give me cash for it?”
“That’s against both company policy and state law.”
“I WORK for the state!” Oh, well that changes everything! Lemme just break the laws that you should already be intimately familiar with and risk getting us both fired, fined, and jailed because you’re so important that you DESERVE to use a gift card alongside a card that the GOVERNMENT IS ALREADY PAYING FOR!
~~~
They’re so... condescending. Not a single one has ever treated me or my coworkers like we weren't inherently lesser than them. I don't like them.