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Issue Email Notifications

mobius017

Aspiring ∞ Creator
Apr 8, 2018
1,995
It seems like I haven't been getting email notifications for a few days. For example, I have the Miku Expo 2023 VR thread watched, and I received email notifications until Mar. 29 (Miku Expo 2023 VR). After that, there have been a few posts, but no emails. It seems to be the same for some albums I'm watching, as well as the Miku fanclub thread. The notification badges do show up on the site, though, so those are working.

The notifications don't seem to be in my spam, and I can email myself and receive the emails. Still, I guess it could be my email somehow. Is anyone else having trouble getting email notifications?
 

Cluemily

cherish chika
Staff member
Administrator
Mar 25, 2018
221
www.youtube.com
It looks like we're having a hiccup with the noreply email. Bear with us while we contact support to sort it. Sorry about that!

For now if anyone needs help with an e-mail related issue, please use the Contact Us form at the bottom of the web page to get in touch with an admin and we'll try resolve issues from there for now. All new members joining will be notified of the issue too. Thanks.
 

mobius017

Aspiring ∞ Creator
Apr 8, 2018
1,995
Hm, unfortunately I don't seem to be getting notifications still. I just checked my account settings, which look ok, but I'm watching both of the threads below (with email notifications turned on) and haven't seen an email for the posts made in them today.


 

Cluemily

cherish chika
Staff member
Administrator
Mar 25, 2018
221
www.youtube.com
OK, I think I found the issue and another outbound email test was successfully received by myself. Hopefully it's fixed this time... again. Sorry about that!
 
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mobius017

Aspiring ∞ Creator
Apr 8, 2018
1,995
Looks like maybe this isn't working again. I've been watching the thread below, but haven't gotten any email notifications for it, or any other threads.

 

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