• We're currently having issues with our e-mail system. Anything requiring e-mail validation (2FA, forgotten passwords, etc.) requires to be changed manually at the moment. Please reach out via the Contact Us form if you require any assistance.

Can't install CeVIO

Cluemily

cherish chika
Staff member
Administrator
Mar 25, 2018
221
www.youtube.com
It's something like:
There is a problem with this Windows installer package. A DLL required for completing the install was not able to be run. Please contact a support representative or the package vendor.
I installed from both the disk and the website (via activating the trial into the full version) with no issues so I can't be sure what's up. Have you tried redownloading if your'e using the latter method? Or even just switching to the latter.

Or possibly try running the System File Checker (you can Google this) as this is more a Windows issue, rather than a CeVIO issue.
 

haru0l

a fan of the keto bot
It's something like:


I installed from both the disk and the website (via activating the trial into the full version) with no issues so I can't be sure what's up. Have you tried redownloading if your'e using the latter method? Or even just switching to the latter.

Or possibly try running the System File Checker (you can Google this) as this is more a Windows issue, rather than a CeVIO issue.
I tried downloading older versions of CeVIO and this error still pops up.
I'll try running system file checker though.
Thanks for helping me!
 

Cluemily

cherish chika
Staff member
Administrator
Mar 25, 2018
221
www.youtube.com
No problem, just let us know how it goes. Besides that I'm not sure how to help, and I'm not sure if the CeVIO team has an EN support team (yet, anyway).
 

haru0l

a fan of the keto bot
No problem, just let us know how it goes. Besides that I'm not sure how to help, and I'm not sure if the CeVIO team has an EN support team (yet, anyway).
Well, I tried using the System File Checker that you mentioned, still no luck. :/ Thanks for trying to help me tho~

wait i fixed it somehow
basically i just ran the setup as admin using cmd and it magically worked.
why
 
Last edited by a moderator:

Cluemily

cherish chika
Staff member
Administrator
Mar 25, 2018
221
www.youtube.com
I’m glad you got it working! I guess it was just some weird finicky issue but as long as it’s fixed there’s nothing to worry about.
 

Users Who Are Viewing This Thread (Users: 0, Guests: 1)