I know I know, but the whole ticket system in Japan is completely different from overseas, and it's already a good thing that there are some options for foreigners, such as lottery ticket and accomodation plan, to get a ticket.
and because most scalpers are from outside Japan (because if you're in Japan and try to resell ticket illegally, you'll get to pay a lot to the police and might even go to jail, the new law against reselling is very severe), ticket agencies try to avoid that.
also, ID check is something requested by law, so the organizers have to follow that.
And if you know japanese, you have a japanese phone number and a japanese credit card, you can still use both the general sale online and the official reselling system, even if you are a foreigner.
Or as a foreigner, you can go to Japan some weeks before and buy the ticket during the general sale period from the convenience store ticket machines.
Magical Mirai is a japanese event that take place in Japan, and so is normal that most of the services are offered only in japanese. All foreigners that complain, should understand that. And no, spare tickets is not a good excuse, when you apply for lottery or accomodation plan the website always write to carefully plan how many tickets you want to buy/apply for.
from the lottery official webpage:
-Please make sure to apply for the show you are able to pay for and attend, as more than one show may be selected.
-Any "undo" or "cancellation" after submission of applications and any amendments in the content after the completion of application acceptance will not be accepted.
If people can't read the rules and just do what they want, buy illegal tickets and then they complain that they want refund, i'm sorry that those are not good people.
again, is possible for anybody to apply to the official reselling ticket service and the general sale, both online and convenience store ticket machines (in this case you can pay by cash, don't need japanese credit card). you can also buy tickets from various ticket travel agencies around Japan (no need for japanese phone number and can pay by cash), and whenever there is a paid livestream of a concert, there is option also for foreigners to buy a ticket for it.
If the main complaint is about foreigners want a reselling system in english, no, that is not going to happen because as I said before, most scalpers are from outside Japan, and people should just
learn to read the rules and carefully plan how many tickets they can afford to buy and attend. No mistakes, no spare tickets. It's simple.
I totally understand that sometimes a group of friends might decide to share some tickets, but because the rules are strict and in general, tickets are not refundable, is better that from next time, anybody that plans to attend one concert make only one application, the one is sure to attend. If i'm not mistaken, both accomodation plan and lottery give you the option to apply for 2 tickets per performance, so you can have a ticket for you and for your friend. just don't make multiple applications of tickets that you are not sure to attend, it's a waste of money and an empty seat. if you are a group a friend, always make good plans in advance and divide the group into smaller groups of 1-2 people and then decide how many ticket you can apply for.